Privacy Policy

This policy applies to the distributor.live website, authenticated business workspace, public distributor storefronts, and related support conversations.

For account, website, and service-administration data, distributor.live determines how the data is used to provide and protect the service. When a buyer submits information to a distributor's storefront, that distributor also determines how the buyer's information is used for its sale, fulfilment, accounting, and customer relationship. Buyers may need to contact that distributor directly about those activities.

Depending on how you use the service, we may collect:

• Account data: name, email address, authentication identifiers, optional Google profile data, and profile image.
• Business and storefront data: business name, contact information, addresses, tax identifiers, logo, signature, invoice terms, bank or UPI details, storefront title, slug, and theme.
• Operations data: products, prices, tax fields, stock, suppliers, clients, catalogs, invoices, payment records, and related notes.
• Buyer order data: name, email, phone number, shipping and billing address, order items, order notes, and the selected payment method label.
• Communications: support messages, feedback, and an email address when you subscribe for updates.
• Files: images and documents you choose to upload, including product images, logos, profile images, and signatures.

We use storage that is necessary to run the service. Authentication sessions are maintained using Supabase session storage and cookies. The interface may store a sidebar preference in a cookie. A buyer's storefront cart may be kept in the browser's local storage until it is cleared or an order is completed.

We do not currently use advertising cookies or third-party behavioural advertising in the product. If that changes, we will update this policy and any consent controls that apply.

We use personal data to:

• create accounts, authenticate users, and maintain sessions;
• provide inventory, supplier, catalog, client, billing, and storefront features;
• generate the catalogs, invoices, exports, and storefront pages a user requests;
• capture storefront orders and make them available to the relevant distributor;
• provide support, respond to feedback, and send requested updates;
• protect accounts, investigate misuse, and maintain service reliability;
• comply with legal obligations and enforce our terms.

We share data only as needed for the service or as required by law:

• Supabase provides authentication and database infrastructure.
• Google receives and returns information when a user chooses Google sign-in.
• ImgBB may host images uploaded through supported image upload features.
• Hosting and infrastructure providers process network and application data needed to deliver the service.
• Storefront distributors receive buyer order and contact information submitted to their storefront.
• Authorities or professional advisers may receive data when disclosure is required by law or reasonably necessary to protect rights, users, or the service.

We do not sell personal data.

A distributor chooses which business and product information appears on its public storefront. Storefront content may include business contact details, product images, descriptions, and prices.

Catalogs and invoices can be downloaded, printed, or shared by the user who creates them. Once a file is shared outside distributor.live, the recipient's handling of that file is not controlled by the service.

We retain data while an account is active and for as long as reasonably needed to provide the service, resolve disputes, secure the service, and meet legal or accounting obligations. Different records may require different periods.

Automated account deletion is not currently available in the product. To request account or personal-data deletion, contact us using the details below. Some records may be retained when the law requires it or when a legitimate record is needed for an unresolved transaction or dispute.

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, or to withdraw consent where processing relies on consent.

You can update many account and business details directly in the workspace. For other requests, email us. We may need to verify your identity and may ask a storefront buyer to contact the relevant distributor when that distributor controls the requested data.

We use access controls, authenticated sessions, row-level database policies, security headers, and other technical and organisational measures intended to protect data. No service can guarantee absolute security, so users should also protect their passwords and devices.

Our service providers may process data in countries other than your own. Where required, we use provider terms and other safeguards intended to support lawful international processing.

distributor.live is a business service and is not directed to children. We do not knowingly ask children to create business accounts. If you believe a child has provided personal data, contact us so we can review it.

We may update this policy as the service, our providers, or legal requirements change. The date at the top shows the latest revision. Material changes may also be communicated in the product or by email when appropriate.

Questions or privacy requests can be sent to sanket@signaloninternet.com. You can also call +91 70212 47474.